Quality Engineer - Logistics
Core
Manage customer logistics complaints, support quality audits, and lead complaint solutions/reductions for logistics and warehouse operations within the life sciences industry.
Role type
Quality Engineer (Logistics and Supplier Quality)
Builds
Quality plans, Corrective and Preventive Actions (CAPAs), and logistics complaint case management processes.
Domain
Life sciences, biotechnology, and pharmaceuticals logistics.
Deliverable
client delivery
Required skills
Quality management, supplier quality management, logistics provider management (3PL, warehouse, transportation), CAPA/RCA, QMS development, root-cause analysis, SOP governance.
Preferred skills
Change management, strategy development for regulatory compliance, cross-functional influence.
Technologies
None explicitly stated.
Responsibilities
Review and manage Customer Logistics Complaints to closure; Support/Assist Internal and Customer quality audits; Lead Logistics & Warehouse Complaint solutions/reductions; Serve as primary owner of the logistics complaint case management process; Support internal deviation process linked to Logistics activities; Improve Freight and Logistics quality performance.
Seniority
Mid-level, hands-on IC