Sr. Manager, Fulfillment Performance and Optimization
Core
Own the economic model of fulfillment performance, translating operational data and carrier results into quantified cost to drive volume allocation and platform investment decisions.
Role type
Sr. Manager, quantitative decision modeling and cost-to-serve analysis
Builds
Quantified cost models for carrier allocation, service level agreements, and platform enhancement ROI
Domain
eCommerce logistics and supply chain optimization
Deliverable
production ML models | dashboards & analysis
Required skills
quantitative decision modeling, cost-to-serve analysis, operational performance measurement, simulation modeling, metric definition and attribution, executive-level recommendation
Preferred skills
supply chain logistics, operations excellence, appointment-based delivery logistics, pricing and revenue management, advanced degree in analytics or supply chain
Technologies
simulation tools, data analytics frameworks
Responsibilities
Own the Cost of Poor Quality (COPQ) model converting service outcomes into quantified cost; define measurement frameworks for delivery promise accuracy and fulfillment path performance; optimize carrier allocation strategy using cost-to-serve normalization and simulation; maintain a prioritized view of performance drivers and track initiative closure; build analytical cases for platform enhancements with ROI quantification; lead recurring fulfillment performance reviews with cross-functional owners.
Seniority
Senior, hands-on IC with strategic influence
