Technical Implementation Specialist
Core
Deliver implementation projects for new and existing customers across the Financial Crime and Compliance product portfolio, guiding clients through the implementation lifecycle to translate business and compliance requirements into effective platform configurations and integrations.
Role type
Senior IC Technical Implementation Specialist (Professional Services)
Builds
Production configurations and integrations for Financial Crime and Compliance SaaS solutions
Domain
Financial Services / Financial Crime Compliance / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise SaaS implementation, REST API integration, requirement gathering and translation, platform configuration, project management, stakeholder management, workshop facilitation
Preferred skills
Financial Crime Compliance (KYC, AML, Transaction Monitoring, Screening, Fraud Detection), regulated industry experience, cloud-based SaaS architecture knowledge
Technologies
REST APIs, JSON, XML, webhooks
Responsibilities
Deliver implementation projects ensuring timely execution; Configure and customize platform solutions; Support technical integrations with third-party systems; Act as a trusted advisor providing best practices; Facilitate workshops, training, and knowledge transfer; Collaborate with internal teams for successful outcomes; Ensure successful project handover to Customer Success.
Seniority
Senior, hands-on IC