Operations and SRE Manager
Core
Lead operational reliability and SRE practices for ICIS, ensuring stable production services and advancing AI-Ops capabilities.
Role type
Senior SRE Manager (hands-on IC with team leadership)
Builds
Resilient, high-performing services for internal and external customers
Domain
Commodities markets data and intelligence
Deliverable
production ML models | infrastructure
Required skills
SRE practices, incident management, problem management, RCA, disaster recovery, operational resilience, people leadership, automation strategy, AI-Ops, observability, service level management, stakeholder influence
Preferred skills
Coaching team leaders, balancing engineering effort across competing priorities, proactive operations, reducing toil
Technologies
Observability tools, automation frameworks, incident management systems
Responsibilities
Lead strategic direction and operational planning; manage and develop team leaders; own incident/problem management and post-mortems; drive SRE practices including on-call readiness; act as liaison between Ops, engineering, product, and business stakeholders; identify automation and AI-Ops opportunities; participate in on-call and major incident support
Seniority
Senior, hands-on IC with team leadership