Director of Operations
Core
Lead enterprise-wide AI operational excellence for large-scale cloud-native platforms, ensuring high availability, reliability, and performance for mission-critical applications.
Role type
Director of Cloud Operations & Reliability (Senior Leadership)
Builds
Resilient, customer-focused service delivery for large-scale cloud-native platforms
Domain
Cloud Infrastructure / AI Operations / Enterprise Risk Management
Deliverable
production ML models | infrastructure
Required skills
Cloud platform management (Azure/AWS/GCP), Service Reliability Engineering (SRE), Incident management, Observability, Automation, Team leadership, Strategic planning, Budget management
Preferred skills
Advanced degree in CS/Engineering, Experience with AIDLC/DevSecOps, AI-driven operational solutions
Technologies
Azure, AWS, Google Cloud, Grafana, ServiceNow
Responsibilities
Lead 24x7 global cloud operations, Execute operational reliability strategies aligned with SLOs, Serve as hands-on leader during major incidents, Drive operational excellence via AI and self-healing capabilities, Establish enterprise observability standards, Develop and track key operational metrics, Build cross-functional partnerships, Lead and mentor high-performing teams
Seniority
Director, hands-on leadership with strategic oversight