Account Manager, Client Growth
Core
Managing daily account activities, client communications, project coordination, and billing for agency clients.
Role type
Account Manager (Client Growth)
Builds
Client relationships and project delivery timelines
Domain
Digital marketing and advertising agency
Deliverable
client delivery
Required skills
Client relationship management, project coordination, budget management, meeting scheduling, content review, repository management, business requirements gathering, crisis management, status reporting
Preferred skills
Digital marketing experience, email marketing, database marketing, tech-savviness, data-driven account management
Technologies
SharePoint, Microsoft Office (Excel, Word, Outlook, PowerPoint, One Drive)
Responsibilities
Schedule client meetings and manage agendas, take meeting notes and provide recaps with action items, gather business requirements and project briefs, review content and design deliverables, manage repository systems for client assets, follow up on milestones and deadlines, manage client budgets and billing procedures, escalate project red flags and lead resolution plans, conduct weekly/bi-weekly client status updates
Seniority
Mid-level, hands-on IC