Operations Coordinator
Core
Coordinating international operations, campaigns, and events across multiple markets to ensure process execution and business objectives.
Role type
Operations Coordinator
Builds
Operational processes, event execution, campaign delivery, and engagement initiatives for global clients.
Domain
Advertising & Marketing
Required skills
Project coordination, international stakeholder management, process documentation, functional testing, KPI monitoring, CRM knowledge, digital marketing, event management, Microsoft Excel, Jira
Preferred skills
Customer loyalty programs, digital engagement initiatives
Technologies
Jira, Microsoft Excel
Responsibilities
Coordinate communication with local teams and stakeholders across international markets; Manage international event and campaign calendars; Supervise operational activities and deliverables using project management tools; Coordinate administrative and logistical execution of events and corporate programs; Track participants, registrations, and campaign actions; Coordinate production and delivery of materials with agencies and internal teams; Maintain and update process documentation and best practices; Identify opportunities for continuous process improvement; Conduct functional tests for campaigns, client journeys, and digital platform features; Monitor KPIs and update operational dashboards; Support implementation of new initiatives and technological functionalities; Collaborate with CRM, Marketing, Legal, Customer Service, and Technology teams.
Seniority
Mid-level, hands-on IC