Unified Communications Engineer III (M365)
Core
Administer and optimize Microsoft 365 services (Teams, Exchange, SharePoint, Purview) to ensure secure, reliable, and compliant operations for a university community.
Role type
Senior Unified Communications Engineer (M365)
Builds
Production M365 tenant services, automation workflows, and governance controls
Domain
Higher Education / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft 365 administration, PowerShell scripting, Power Automate, Microsoft Graph API, Entra ID management, data governance (DLP, retention), incident management, change management, mentorship
Preferred skills
M365 migration leadership, Copilot for M365 deployment, ServiceNow proficiency, higher education experience, regulatory compliance knowledge (FERPA)
Technologies
Microsoft 365, Teams, Exchange Online, SharePoint Online, OneDrive, Microsoft Purview, Entra ID, ServiceNow, PowerShell, Power Automate, Microsoft Graph API
Responsibilities
Administer and maintain M365 services; troubleshoot complex issues and manage incidents; implement data governance controls; lead or contribute to M365 projects and migrations; develop automation scripts and workflows; mentor junior engineers
Seniority
Senior, hands-on IC with mentorship responsibilities