Mobile Service Technician
Core
Performing automotive repairs, maintenance, and warranty recall services at customer locations using a mobile service vehicle.
Role type
Mobile Service Technician
Builds
Repairs and maintenance services for customer vehicles
Domain
Automotive repair and maintenance
Deliverable
physical/clinical work
Required skills
Automotive technical knowledge, diagnostic skills, repair execution (engine, suspension, brakes, electrical, A/C), safety compliance, vehicle road-testing, time tracking, documentation, parts coordination, customer communication, tool management, valid driver's license, ability to operate automatic and manual transmissions, comfort in various weather conditions
Preferred skills
ASE certifications (minimum 3, Master Technician ideal), previous mobile service experience, basic sales aptitude, automotive technical knowledge (3+ years experience)
Technologies
Mobile service software, MS Office, Email, Internet
Responsibilities
Travel to customer locations to perform scheduled maintenance and repairs; diagnose malfunctions and perform authorized repairs on-site; road-test vehicles to ensure quality; accurately record time and document work procedures; maintain mobile service vehicle and tool inventory; coordinate with parts department and external facilities; provide estimates and obtain customer authorization for additional work; review technical bulletins and manufacturer standards.
Seniority
Entry-level to Mid-level, hands-on IC