Department Manager
Core
Manages all aspects of assigned department within a fulfillment center to achieve goals for cost, quality, and safety.
Role type
Department Manager (Fulfillment Operations)
Builds
Fulfillment center operations for dental, production animal, and companion animal supplies
Domain
Logistics / Supply Chain / Animal Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ERP systems, KPI tracking, regulatory compliance, safety program management, workforce planning, operational forecasting, cross-department coordination, training and mentoring, performance management
Preferred skills
SAP, inventory systems, warehouse leadership, fleet management
Technologies
SAP, GEOTAB, proprietary inventory management software, MS Office
Responsibilities
Track and communicate Key Performance Indicators (KPIs) to staff; Manage daily department functions including order filling, packing, truck loading, and receiving; Ensure compliance with regulatory policies and Standard Operating Procedures; Plan and coordinate activities between various departments; Participate in Quality Management Systems projects; Manage staffing functions including interviewing, hiring, training, and performance reviews; Train and mentor new Operations Supervisors and Warehouse Associates; Lead projects and support best practices across the network; Responsible for safety performance at the facility
Seniority
Senior, hands-on IC with leadership responsibility