Operations Manager
Core
Partners with General Manager to develop strategy and achieve branch objectives while directing all operational functions including service, equipment, customer service, accounting, and inventory.
Role type
Branch Operations Manager
Builds
Branch operations for Patterson (dental equipment distributor)
Domain
Dental industry / Healthcare equipment distribution
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Financial management, budgeting, inventory control, customer service leadership, performance management, staffing, process improvement, compliance management
Preferred skills
Business degree, prior management experience, finance/accounting/inventory/HR experience, dental industry knowledge
Technologies
MS Office
Responsibilities
Manage branch profit and loss performance against goals; resolve customer problems and manage customer service personnel; manage merchandise, parts, and equipment inventory processes; coach and mentor employees to improve performance; participate in hiring and promotion decisions; implement policies and identify process improvements to increase efficiency.
Seniority
Manager, hands-on leadership