Change Delivery Manager
Core
Lead end-to-end delivery of business systems and technology initiatives, coordinating cross-functional squads from discovery through hypercare to ensure adoption and measurable outcomes.
Role type
Senior Change Delivery Manager
Builds
Business systems and technology initiatives (Salesforce, WordPress, back-office platforms)
Domain
Risk solutions, data analytics, insurance, commerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end project/program delivery, Agile and hybrid delivery environments, stakeholder management, scope/schedule/risk/budget management, change management coordination, delivery tooling proficiency
Preferred skills
PMP, PRINCE2, Agile/Scrum certifications, Lean Six Sigma
Technologies
Jira, Azure DevOps, Smartsheet, Microsoft Office
Responsibilities
Lead end-to-end delivery of business systems and technology initiatives, Create and maintain delivery plans and RAID logs, Coordinate cross-functional teams to deliver value, Facilitate Agile ceremonies, Partner with stakeholders to define requirements and success measures, Drive change management activities including training and readiness assessments, Support release planning and execution, Provide clear status reporting to leadership, Continuously improve delivery practices and workflows
Seniority
Senior, hands-on IC
