Practice Manager
Core
Lead and manage operations at a single primary care clinic location, supervising clinical and non-clinical teams to ensure smooth daily operations, patient satisfaction, and clinical outcomes.
Role type
Associate Practice Manager (Primary Care Clinic)
Builds
Primary care clinic operations and patient care delivery
Domain
Healthcare / Primary Care
Required skills
Staff management and development, Clinic operations management, Patient experience management, Operational initiative implementation, Scheduling process oversight, Clinical area oversight
Preferred skills
Team mentorship, Process improvement, Problem-solving, Adaptability, Confidentiality handling
Technologies
Proprietary software, Reporting systems, EMR, Google Suite
Responsibilities
Hire, train, supervise, coach, and mentor a multi-disciplinary team of 15+; Ensure clinic operations run smoothly and safely with adequate staffing; Drive patient satisfaction and clinical outcomes metrics; Lead implementation of in-clinic operational initiatives and workflows; Oversee clinical and community areas including building-related issues; Partner with Medical Director and Outreach Manager for collaborative decision-making.
Seniority
Mid-level, hands-on IC