Shift Supervisor
Core
Lead store staff and drive store execution and performance while ensuring excellent customer service and smooth operations in the absence of a manager.
Role type
Shift Supervisor (Retail)
Builds
Store operations, customer experience, and team performance
Domain
Retail / Health & Wellness
Deliverable
product features
Required skills
Supervision, communication, deductive reasoning, analytical skills, computer skills, customer relations, inventory management, scheduling
Responsibilities
Supervise store crew by assigning and directing activities, assist customers with questions and complaints, handle customer relations issues, maintain customer/patient confidentiality, price merchandise, stock shelves, execute displays and inventory, reset departments following POGs, ensure completion of opening and closing procedures.