Community Health Worker
Core
A Community Health Worker serves as a vital link between members, healthcare providers, and community resources to improve health outcomes by addressing social determinants of health.
Role type
Community Health Worker (CHW)
Builds
Individualized care strategies and member engagement plans
Domain
Healthcare / Social Services / Community Health
Deliverable
client delivery
Required skills
Case management, care coordination, health education, advocacy, community resource navigation, documentation, motivational interviewing, HIPAA compliance
Preferred skills
CHW certification, Medicaid population experience, bilingual skills (Spanish/French), trauma-informed care training
Technologies
Microsoft Office, Microsoft Teams, Outlook, electronic health record systems
Responsibilities
Conduct home visits to reinforce care plans, educate members on disease self-management, connect members with social service agencies, document member interactions in EHR systems, collaborate with interdisciplinary teams, assist with transportation and benefit applications
Seniority
Mid-level, hands-on IC