Community Health Worker
Core
A Community Health Worker serves as a vital link between members, healthcare providers, and community resources to improve health outcomes by addressing social determinants of health.
Role type
Field-based Community Health Worker (Case Management)
Builds
Individualized care strategies and connections to community services for members
Domain
Healthcare / Social Services / Public Health
Deliverable
client delivery
Required skills
Case management, care coordination, health education, advocacy, community resource navigation, documentation, motivational interviewing, HIPAA compliance
Preferred skills
CHW Certification, Medicaid population experience, bilingual skills (Spanish/French), Motivational Interviewing training, Mental Health First Aid, Trauma-Informed Care training
Technologies
Electronic health record systems, Microsoft Office, Microsoft Teams, Outlook
Responsibilities
Conduct home visits to reinforce care plans and encourage healthy behaviors; Educate members on disease self-management and medication adherence; Connect members with social service agencies and assist with benefit applications; Collaborate with interdisciplinary teams to resolve member barriers; Document member interactions and interventions in compliance with regulatory standards.
Seniority
Mid-level, hands-on IC