Employee Assistance Program - Clinical Counselor (must reside in California)
Core
Provide immediate, 24/7 mental health support via video, live chat, or phone to members through an Employee Assistance Program.
Role type
Clinical Counselor (EAP)
Builds
A unified, tech-enabled Employee Assistance Program (EAP) for members.
Domain
Behavioral Health / Mental Health
Required skills
Crisis intervention, Behavioral health licensure (LCSW/LMFT/LPCC/Psychologist), Multi-modal communication (phone/video/chat), Technology platform proficiency
Preferred skills
EAP experience, Brief therapy models, Motivational Interviewing, Call center experience, Diverse population experience
Technologies
Video conferencing, Live chat platforms, Telehealth software
Responsibilities
Deliver on-demand single session consultations, clinical assessments, triage, and informational services; Connect members to appropriate solutions; Support members in preferred communication modalities
Seniority
Mid-level, hands-on IC