Pharmacy Technician - BONUS
Core
Assists customers with specialty product inquiries, maintains retail store operations, and processes transactions for a specialty pharmacy team.
Role type
Pharmacy Technician (Specialty Retail)
Builds
Specialty retail store operations and customer service for MS, Oncology, Hepatitis, HIV, Rheumatology, Dermatology, and Transplant/Gastrointestinal disease patients.
Domain
Healthcare / Specialty Pharmacy / Retail
Deliverable
product features
Required skills
Valid Tennessee Pharmacy Technician Registration, POS system operation, inventory management, customer service, sales metrics monitoring, basic product troubleshooting
Preferred skills
Prior authorization experience, CPhT or ExCPT Certification, 6+ months healthcare customer service experience
Technologies
Point-of-sale (POS) systems
Responsibilities
Respond to specialty product inquiries and provide technical advice, complete inventory management and restocking tasks, communicate product announcements and promotions, compile customer complaints for management, monitor sales metrics, process transactions and handle cash, collaborate with retail associates, prioritize tasks to ensure timely service, perform basic product repairs or provide troubleshooting instructions
Seniority
Individual Contributor