Senior Manager, Business Consulting
Core
Leads business consulting engagements for Aetna Service Operations, diagnosing performance issues and building executive storylines.
Role type
Senior Manager, Business Consulting
Builds
Executive presentations, analysis, documentation, and operating cadence support for Aetna Service Operations.
Domain
Healthcare operations and business strategy
Required skills
Business operations leadership, hypothesis-driven analysis, executive presentation design, process design, data analysis, stakeholder influence
Preferred skills
Healthcare payer operations knowledge, Lean Six Sigma (Green/Black Belt), SQL/Tableau/Power BI, management consulting experience
Technologies
SQL, Tableau, Power BI
Responsibilities
Lead engagements from problem definition through recommendation and handoff; Build hypothesis-driven analysis and executive storyline; Partner with senior leaders to diagnose performance gaps; Support executive operating cadence and governance forums; Document current-state processes and control points; Build and maintain trackers and baseline metrics; Produce executive materials and track follow-up items; Manage multiple concurrent engagements against fixed deadlines
Seniority
Senior Manager, hands-on leadership
