Lead Director - Digital Engineering
Core
Lead a multi-team engineering organization responsible for authentication services, profile management, identity integrations, and platform operations for millions of customers across Health100, Caremark, Specialty, Retail, and Health Services.
Role type
Senior IC/Lead Director Digital Engineering (Customer Identity)
Builds
Scalable, cloud-native, API-first identity platforms and services
Domain
Healthcare, Retail, Pharmacy, Customer Identity and Access Management (CIAM)
Required skills
Customer Identity and Access Management (CIAM), authentication, authorization, cloud-native transformation, API-first architectures, platform engineering, AI/automation strategy, organizational development, budget management, vendor partnership management
Preferred skills
Enterprise CIAM solutions (Okta, Auth0, Ping Identity, ForgeRock, Microsoft Entra), fraud prevention, risk-based authentication, identity verification, executive stakeholder management, geographically distributed team leadership
Technologies
Okta, Auth0, Ping Identity, ForgeRock, Microsoft Entra, Cloud-native platforms
Responsibilities
Lead multi-team engineering organization for authentication and identity services; Drive evolution of identity capabilities toward scalable, cloud-native, API-first architecture; Drive AI-enabled transformations and execution strategies; Manage program-level status reporting and communication to stakeholders; Define, measure, and track metrics and KPIs for business outcomes; Build and cultivate strong relationships with Business, Product, and Technology partners
Seniority
Director, hands-on leadership
