Lead Solution Architect - Marketing Communications
Core
Architect scalable platforms and solutions for high-volume outbound customer communications, connecting marketing, data, consent, and cloud capabilities across CVS Health businesses.
Role type
Senior Solution and Enterprise Architect (Marketing Communications)
Builds
Scalable, connected, and compliant customer communication platforms integrating Adobe, Salesforce, and enterprise messaging.
Domain
Healthcare / Marketing Technology / Customer Engagement
Required skills
Enterprise and solution architecture, API-led integrations, cloud infrastructure (GCP), data architecture, consent and compliance modeling, vendor evaluation, technical stakeholder management
Preferred skills
Healthcare industry experience, Salesforce Marketing Cloud/Data Cloud architecture, Adobe Experience Cloud, terabyte-scale data environments
Technologies
GCP, Salesforce, Adobe Experience Cloud, REST APIs, event-driven architecture, JSON, streaming technologies
Responsibilities
Define target-state architecture and multi-year roadmap for customer communications ecosystem; Design scalable platforms for campaign management, personalization, and message archival; Guide integration of enterprise data, identity, and business applications; Architect outbound communication channels (email, SMS, RCS, push); Embed consent, privacy, and regulatory controls into platform design; Lead vendor assessments and build-versus-buy decisions; Present architectural trade-offs to senior leadership.
Seniority
Senior, hands-on IC with strategic oversight
