Manager, Innovation & Design – Retail Online Fulfillment
Core
Develop, test, and implement omnichannel fulfillment strategies (BOPIS, delivery, ship-from-store) to improve order completeness and inventory accuracy for CVS Health's retail online channels.
Role type
Manager, Innovation & Design (Retail Operations)
Builds
Scalable omnichannel fulfillment capabilities and operational solutions for CVS Health retail stores.
Domain
Retail / E-commerce / Supply Chain
Deliverable
product features
Required skills
Strategic roadmap development, cross-functional leadership, data-driven decision making, root cause analysis, change management, retail operations knowledge, project management
Preferred skills
Omnichannel fulfillment experience, inventory management, SQL, Tableau, Snowflake, generative AI
Technologies
Excel, PowerPoint, SQL, Tableau, Snowflake, generative AI
Responsibilities
Develop and execute omnichannel fulfillment strategy; lead innovation and implementation of fulfillment solutions; drive improvements in order completeness and inventory availability; monitor performance and lead continuous improvement efforts; provide cross-functional leadership and change management.
Seniority
Manager, strategic & operational leadership
