Practice Manager
Core
Lead and manage operations at a single primary care clinic location, supervising clinical and non-clinical teams to ensure smooth daily operations, patient satisfaction, and clinical outcomes.
Role type
Senior operational manager for a primary care clinic
Builds
A fully functional primary care clinic delivering patient care and operational services
Domain
Healthcare / Primary Care
Required skills
Staff management and development, Clinic operations management, Patient experience optimization, Clinical workflow adherence, Vendor and facility management, EHR system proficiency, HIPAA compliance, Problem-solving, Independent decision-making, Mentorship
Preferred skills
Team metrics driving, Google Suite/Microsoft Office, Prior clinical role experience, Multilingual communication
Technologies
Electronic Health Records (EHR), Google Suite, Microsoft Office
Responsibilities
Hire, train, supervise, and mentor a multi-disciplinary team of 15+ staff; Ensure clinic operations run smoothly and safely with adequate staffing; Drive patient experience and clinical outcomes metrics; Implement operational initiatives and new workflows; Manage scheduling and community areas; Partner with Medical Director and Outreach Manager for center profitability; Handle building-related issues and third-party vendor coordination.
Seniority
Senior, hands-on IC