Contact Center Banker - Nashville, TN
Hybrid · United States
Core
Contact Center Banker providing customer service, answering questions, solving problems, and guiding customers on financial products and services to ensure an effortless banking experience.
Role type
Entry-level Contact Center Banker
Builds
Customer service interactions and financial guidance for retail banking customers
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Verbal communication, problem solving, multi-tasking, basic computer skills, knowledge of banking products, time management
Responsibilities
Answer customer questions, solve customer problems, provide banking product advice, adhere to policies and procedures, work a flexible schedule including weekends
Seniority
Entry-level, full-time employee