Relationship Banker I - St Ann Branch
Core
Provide exceptional customer experience on the cash line and phone, process transactions, and educate customers on digital banking solutions to improve financial wellness.
Role type
Entry-level relationship banker (teller)
Builds
Customer relationships and transactional services for retail banking customers
Domain
Retail Banking
Deliverable
product features
Required skills
Cash handling, customer service, communication (in-person/phone/digital), basic computer literacy, ability to stand/walk for extended periods
Preferred skills
Prior banking or retail sales experience
Responsibilities
Handle deposits, withdrawals, and payments; answer product inquiries and resolve basic issues; educate customers on mobile/online/ATM offerings; refer complex needs to experts; assist with outbound calls to prospects; adhere to banking regulations and risk management practices
Seniority
Entry-level, hands-on IC