Relationship Banker - Team Lead - West Waters Avenue Branch
Core
Meet with customers and prospects to determine financial needs and proactively offer appropriate products and services to achieve their financial goals.
Role type
Retail banking team lead
Builds
Customer relationships and branch revenue
Domain
Banking / Retail Finance
Deliverable
client delivery
Required skills
Coaching, sales, customer service, communication, leadership, cash handling, compliance adherence
Preferred skills
Bachelor's degree, supervisory/management experience
Technologies
Mobile, online, ATM offerings
Responsibilities
Coach junior bankers to strengthen product knowledge and identify customer needs; conduct outbound calls to expand relationships and acquire new ones; oversee branch operational and compliance tasks; resolve escalated issues in the Branch Manager's absence; educate customers on consumer and business products including loans and deposits.
Seniority
Individual Contributor with supervisory duties