Shift Supervisor
Core
Lead store staff and operations in the absence of management, ensuring smooth execution of opening/closing procedures and driving consumer loyalty through excellent customer service.
Role type
Shift Supervisor (Retail)
Builds
CVS/pharmacy store operations and customer experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
supervising crews, assigning tasks, directing activities, communicating with management and staff, handling customer complaints, maintaining customer confidentiality, pricing merchandise, stocking shelves, executing displays, resetting departments
Preferred skills
retail supervisor experience
Responsibilities
Supervise store crew, assign and direct activities, communicate with management and staff, assist customers with questions and complaints, handle customer relations issues, maintain customer confidentiality, price and stock merchandise, execute displays and inventory, reset departments
Seniority
Individual Contributor, operational leadership