Shift Supervisor
Core
Lead store staff and drive execution of store operations, customer service, and merchandise presentation to support CVS/pharmacy retail goals.
Role type
Shift Supervisor (Retail Operations)
Builds
Daily store operations, customer experiences, and visual merchandising
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Crew supervision, customer service, inventory management, shift scheduling, compliance enforcement, conflict resolution
Preferred skills
Prior retail supervisory experience
Responsibilities
Supervise store crew and assign tasks, handle customer inquiries and complaints, manage opening and closing procedures, maintain store displays and stock levels, communicate with store management
Seniority
Individual Contributor, operational leadership