Relationship Banker I - Southchase Branch - Orlando
Core
Provide exceptional customer service on the cash line and via phone, process transactions, and educate customers on digital banking solutions to improve their financial wellness.
Role type
Entry-level relationship banker (cash line & phone)
Builds
Customer relationships and transactional services for retail banking customers
Domain
Retail Banking
Deliverable
product features
Required skills
Cash handling, transaction processing, customer service, digital banking education, basic problem resolution, compliance adherence
Preferred skills
Prior banking or retail sales experience, bilingual (English/Spanish)
Responsibilities
Handle deposits, withdrawals, and payments; answer product inquiries and resolve basic issues; educate customers on mobile/online/ATM offerings; refer complex needs to experts; conduct outbound calls to educate prospects; adhere to bank procedures and regulations
Seniority
Entry-level, growth-focused IC