Relationship Banker I - 20 hr part-time Lufkin Main Branch
Core
Provide exceptional customer service on the cash line and phone, process transactions, and educate customers on digital banking solutions to improve their financial wellness.
Role type
Entry-level relationship banker (part-time)
Builds
Customer relationships and transactional services for retail banking customers
Domain
Retail Banking
Deliverable
product features
Required skills
Cash handling, customer service, basic computer literacy, communication (in-person/phone), ability to stand/walk for extended periods
Preferred skills
Prior banking or retail sales experience, ability to handle multiple priorities
Responsibilities
Process deposits, withdrawals, and payments; answer product inquiries and resolve basic issues; educate customers on mobile/online/ATM offerings; refer complex needs to experts; conduct outbound calls to educate prospects; adhere to banking regulations and risk management practices
Seniority
Entry-level, part-time