Relationship Banker II - Knoxville Area Branches
Core
Meet with customers and prospects in person and on the phone to determine financial needs and proactively offer appropriate products and services to achieve their financial goals.
Role type
Retail relationship banker
Builds
Consumer and Business banking products, loans, and deposits
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Cash handling, in-person and phone communication, digital banking education, customer needs identification, regulatory compliance
Preferred skills
Life Insurance License, 1 year of cash-handling/banking/customer service experience
Technologies
Mobile banking apps, online banking platforms, ATM systems
Responsibilities
Conduct outbound phone calls to expand customer relationships, educate customers on emerging technology and digital solutions, greet customers and process transactions, own and resolve customer issues, refer customers to internal experts for complex financial goals
Seniority
Entry-level IC