Relationship Banker II - Collinsville
Core
Meet with customers and prospects in person and on the phone to determine financial needs and proactively offer appropriate products and services.
Role type
Relationship Banker
Builds
Customer relationships and sales of consumer and business banking products
Domain
Retail Banking
Deliverable
product features
Required skills
Cash handling, outbound calling, customer education, transaction processing, issue resolution, regulatory compliance
Preferred skills
Life Insurance License, 1 year of cash-handling/banking/customer service experience
Technologies
Mobile banking apps, online banking platforms, ATM systems
Responsibilities
Achieve branch targets by identifying customer needs; Conduct outbound phone calls to expand relationships; Educate customers on loan, deposit, and digital solutions; Process transactions and greet customers; Resolve customer issues; Report operational risks
Seniority
Entry-level IC