Analyst, Financial Operations
Core
Financial Analyst supporting the PBM Client Billing Team by managing operational ticket queues, resolving cycle processing errors, and improving revenue cycle processes.
Role type
Financial Operations Analyst (PBM Billing)
Builds
Revenue cycle operations for CVS Health's Caremark business
Domain
Health Insurance / PBM / Financial Operations
Required skills
Microsoft Excel (PivotTables, V-Lookup, Macros), work instruction documentation, cross-functional collaboration, issue resolution, time management
Preferred skills
PBM revenue cycle environment, SAP/SAP HANA/Access/SAS, project document approval
Technologies
Salesforce, Microsoft Excel, SAP, SAP HANA, Access, SAS
Responsibilities
Manage operational ticket queues via Salesforce Case work, monitor and resolve cycle processing errors, support larger PBM Billing Cycle initiatives, document and review work instructions, interface with internal partners and external clients
Seniority
Junior, hands-on IC