Shift Supervisor
Core
Lead store staff and drive execution of store operations, focusing on excellent customer service and smooth daily workflows.
Role type
Shift Supervisor (Retail Operations)
Builds
Store operations, customer service experience, and merchandise presentation
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Supervision, communication, deductive reasoning, analytical skills, computer skills, inventory management, customer relations
Preferred skills
Retail supervisor experience
Technologies
Point of sale systems, inventory management tools
Responsibilities
Supervise store crew by assigning and directing activities, assist customers with questions and complaints, price merchandise and stock shelves, execute displays and inventory checks, handle customer relations issues, ensure opening and closing procedures are completed
Seniority
Individual Contributor, operational leadership