Associate Manager, Testing
Core
Leads a team of testing analysts to support high-quality testing within the QNXT claim processing system and related ancillary applications.
Role type
Associate Manager, Testing
Builds
QNXT claim processing system and related ancillary applications
Domain
Health Insurance / Claims Processing
Required skills
Operational leadership, QNXT claim and configuration review, Project management, Team development, Test script definition, Test plan and case design, Issue resolution, State and health plan documentation interpretation, Process improvement, AI tool utilization
Preferred skills
Medicaid and Medicare claim processing experience, Claims policies knowledge, Systems management, Microsoft SQL Server, Advanced Microsoft Office proficiency
Technologies
QNXT, Microsoft SQL Server, Microsoft Excel, Microsoft Word, Microsoft Outlook, AI tools
Responsibilities
Lead and develop a high-performing team of testing analysts, Oversee testing inventory and project plans, Partner with cross-functional teams to drive testing processes, Coach team members on testing quality, Define and maintain test scripts, Validate testing results against expected outcomes, Research and resolve testing-related issues, Interpret state and health plan source documentation, Promote process improvement across teams, Work with AI to improve productivity and automate tasks
Seniority
Manager, hands-on IC with team leadership
