Student Care and Outreach Case Manager - Dean of Students Office
Core
Provide nonclinical case management support to students facing personal challenges, connecting them with campus and community resources to promote well-being and persistence.
Role type
Student Care and Outreach Case Manager
Builds
Student support services and resource connections
Domain
Higher Education / Student Affairs
Deliverable
client delivery
Required skills
Nonclinical case management, resource referral, self-advocacy support, crisis management, behavior intervention, Title IX compliance, Clery Act compliance, multicultural environment navigation, confidential information management
Preferred skills
Master's degree in student affairs/psychology/social work, higher education environment experience, Maxient Database System experience, community standards knowledge
Technologies
Maxient database system
Responsibilities
Provide direct support to students through case management services including resource referral and follow-up; Collaborate with campus partners within Student Affairs and the University CARE Team; Assist faculty and staff with consultation regarding student challenges; Maintain documentation of activities within Maxient database; Support compliance with Title IX and Clery Act reporting requirements; Connect students to community-based resources in Allendale & Grand Rapids.
Seniority
Entry-level to Mid-level, hands-on IC