Case Management Coordinator - Field Illinois (Metro East/Southern Illinois)
Core
Facilitates healthcare outcomes for members by coordinating care plans, scheduling appointments, and assisting with accessing benefits and education.
Role type
Case Management Coordinator
Builds
Care plans and member support services
Domain
Healthcare / Behavioral Health
Required skills
Critical thinking, judgment, negotiation, motivational interviewing, coaching, data review, electronic documentation
Preferred skills
Case management, discharge planning, managed care
Responsibilities
Evaluate member needs and eligibility, identify high-risk factors, coordinate care plan activities, consult with medical directors, escalate quality issues, engage in team meetings, monitor care progress, document care activities
Seniority
Mid-level, hands-on IC
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