Supervisor, Revenue Cycle - Monroeville, PA (Hybrid)
Core
Supervising the Credit Balance and Refund team to ensure timely resolution of patient, governmental, and third-party payer credit balances and refunds.
Role type
Supervisor, Revenue Cycle (Accounts Receivable)
Builds
Department workflow for A/R resolution and compliance reporting
Domain
Healthcare / Insurance Billing
Deliverable
dashboards & analysis
Required skills
A/R reporting, aging analysis, team supervision, hiring and performance management, compliance guidelines, MS Excel, data analysis
Preferred skills
Leadership experience, coaching and development, high-volume environment experience, prioritization, presentation skills, cross-functional collaboration
Responsibilities
Managing A/R reports and aging buckets, analyzing trends and implementing solutions, supervising staff for productivity and quality, interviewing and evaluating staff, ensuring compliance with refund/offset guidelines, providing customer service
Seniority
Individual Contributor, Supervisory