Senior Manager, Encounter Program Operations
Core
Senior Manager leading five functions (product ownership, QA, reporting, data integrity, market performance) for the encounter-processing portfolio to convert enterprise and regulatory needs into integrated roadmaps and actionable insights.
Role type
Senior Manager, Encounter Informatics
Builds
Integrated roadmaps, test strategies, reporting solutions, data controls, and market action plans for encounter data processing.
Domain
Healthcare operations, Medicaid/Medicare payer operations, encounter data, regulatory reporting
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Product ownership and delivery, Testing and quality assurance, Tactical reporting, Data integrity controls, Market performance support, Portfolio governance, People leadership, Agile/Scrum/SAFe practices, Executive stakeholder alignment
Preferred skills
SAFe/Product Owner certification, Healthcare payer/claims experience, Vendor platform management, Matrixed environment leadership
Technologies
Rally, Jira, Azure DevOps
Responsibilities
Set product vision, strategy, roadmap, and backlog; Direct functional, regression, integration, UAT, and production-validation testing; Ensure timely, accurate operational and leadership reporting; Lead data-quality controls, validation, reconciliation, and remediation; Partner with market leaders to monitor results and coordinate response plans; Coach and develop Product Owners, project managers, analysts, and testers
Seniority
Senior, hands-on IC with people leadership
