Director, Client Service
Core
A client-facing research and insights consultant role embedded with stakeholders to diagnose business challenges, design and execute custom research projects, and transform data into actionable recommendations for a telco client.
Role type
Senior IC market research director
Builds
Custom research projects and strategic insights for business stakeholders
Domain
Market research / Customer insights / Consulting
Required skills
Market research project management, Survey design, Data synthesis, Stakeholder consulting, Presentation skills, Organizational management
Preferred skills
Supplier/vendor side experience, CX/Brand/Marketing research background, Dashboarding tools, Consultative client service
Responsibilities
Own custom research projects from intake through recommendation, Manage stakeholder relationships directly, Provide consultative guidance, Present actionable recommendations, Build relationships with client teams, Drive action from insights
Seniority
Senior, hands-on IC