Director, Client Service
Core
A client-facing research and insights consultant role embedded with stakeholders to diagnose business challenges and transform data into actionable recommendations.
Role type
Senior IC market research director
Builds
Custom research projects and strategic insights for a telco client
Domain
Market research / Customer insights / Consulting
Deliverable
dashboards & analysis
Required skills
Market research project management, survey design, data synthesis, stakeholder consulting, presentation skills, organizational management
Preferred skills
Supplier/vendor side experience, CX/brand/product research, dashboarding tools, consultative stakeholder management
Responsibilities
Own custom research projects from intake through recommendation, manage stakeholder relationships directly, provide consultative guidance, present actionable recommendations, build relationships with clients
Seniority
Senior, hands-on IC
