CareerPlan

Operations Associate

Sydney - Cross Border, AUFull-time2026-11-09 → 2026-11-10
Hybrid

Core

Investigating and processing Foreign Exchange (FX) transactions, beneficiary templates, and outbound payments for a global non-bank payment remitter.

Role type

Operations Associate (FX Payments & Investigations)

Builds

Accurate and timely processing of customer payments, FX deals, and international money transfers.

Domain

Financial Services / Payments / Foreign Exchange

Required skills

FX Payments Investigations, FX Banking, Swift, ISO20020, Excel, Data Entry, Account Reconciliations

Preferred skills

Payments or banking office experience, Receivables collection, Complex FX Investigation resolution

Technologies

Swift, ISO20020, Excel

Responsibilities

Perform FX Investigations and Reconciliations, Process FX deals (Spot, drawdowns, amendments), Review and modify Foreign Exchange transactions, Format beneficiary information for international transfers, Manage client ledger balances, Monitor team inboxes and liaise with departments, Ensure compliance with policies.

Seniority

Junior to Mid-level, hands-on IC