CareerPlan

Product Manager, Customer Identity - Credential Management & Digital Enrollments

Richmond, VA, USFull-time$165k–$188k2026-11-10 → 2026-11-12
Hybrid · United StatesNo visa sponsorship

Core

Drive the transformation of the credentialing ecosystem into a scalable, resilient, and customer-centric platform for establishing digital credentials and linking accounts.

Role type

Strategic individual contributor Product Manager

Builds

Next-gen credentialing experiences including autolinking, standalone enrollment, and account opening flows for Native (mobile app) and Web channels.

Domain

Fintech / Customer Identity / Digital Banking

Deliverable

product features

Required skills

Product strategy, enterprise transformation, security and risk mitigation, cross-functional leadership, technical thought leadership, user experience design

Preferred skills

Translating business strategy into consumer-facing digital products

Responsibilities

Lead enterprise-wide transformation of Credential Management, define north star strategy for Native and Web channels, own delivery of next-gen credentialing experiences, provide strategic and technical thought leadership, govern execution of core enrollment capabilities.

Seniority

Manager, strategic IC