Content Designer, Manager
Core
Lead the Experience Design team to craft compelling, accessible digital content experiences and influence product strategy for Capital One's customers.
Role type
Manager, Content Design
Builds
Content audits, taxonomy, guidelines, microcopy, and governance models for websites, UIs, emails, and chatbots.
Domain
Financial Services / Digital Experience Design
Deliverable
product features
Required skills
Content design, UX writing, leadership, stakeholder management, design systems, data-driven decision making, cross-functional collaboration, strategic communication, problem solving, regulated environment experience
Preferred skills
6+ years in content design/strategy, leading design teams, Figma proficiency, experience in heavily regulated/data-heavy spaces
Technologies
Figma
Responsibilities
Lead design projects and delegate work to junior members, mentor the product design practice, co-create innovative solutions with cross-functional partners, present work to senior leadership to influence strategy, navigate stakeholder needs balancing data and tech constraints.
Seniority
Manager, hands-on leadership