Manager, Product Management - Card Servicing AI Strategy
Core
Drive the strategy and roadmap for a knowledge platform powering customer-facing and agent-facing AI experiences in card servicing.
Role type
Manager, Product Management (AI Strategy)
Builds
A foundational enterprise platform for operational policies and procedures enabling AI automation.
Domain
Financial Services / Generative AI / Card Servicing
Deliverable
product features
Required skills
Product Management, Roadmap Strategy, AI/ML Integration, Data Instrumentation, Cross-functional Leadership, Quantitative Analysis
Preferred skills
Consumer-facing digital product strategy, Business strategy translation
Technologies
Generative AI, Knowledge Platforms, Data Instrumentation
Responsibilities
Translate complex business needs into strategic roadmaps; Partner with tech/design to integrate AI automation capabilities; Implement data instrumentation to visualize product data and prioritize enhancements.
Seniority
Manager, hands-on IC
