Senior Manager- Client Success Lead
Core
Lead an Execution Manager and project managers to ensure on-time delivery of Branded Card marketing and messaging campaigns, serving as the primary point of contact for Card Business Segment Leadership.
Role type
Senior Manager, Client Success Lead (Marketing Delivery)
Builds
Marketing and messaging campaigns for Branded Card products
Domain
Financial Services / Marketing Operations
Deliverable
product features
Required skills
People leadership, account management, strategic planning, capacity planning, performance reporting, risk mitigation, cross-functional collaboration
Preferred skills
MBA, Agile/Scrum methodology, roadmap management, data analysis, executive presentation
Technologies
JIRA, Agile, Scrum
Responsibilities
Lead and develop a team of project managers, manage capacity and resource allocation, act as escalation point for business segments, oversee performance metrics and reporting, align technology builds with marketing processes.
Seniority
Senior, hands-on IC with people management