Senior Process Manager, Process Transformation
Core
Lead high-impact strategic transformation initiatives and manage a team of process improvement professionals to drive efficiency, mitigate risk, and enhance client experiences.
Role type
Senior Manager, Process Transformation
Builds
Enterprise-wide process transformation portfolios and modernized workflows
Domain
Financial Services / Operational Transformation
Required skills
Strategic leadership, People management, Process optimization (Lean, Six Sigma, Design Thinking), Change management, Data analytics, AI/LLM integration, Cross-functional collaboration, Executive communication, Performance metrics governance
Preferred skills
Financial services transformation experience, Data mining/analytical software (Minitab, Tableau, SQL, R, Snowflake), Office Suite expertise, AI-driven automation implementation
Technologies
Lean, Six Sigma, Design Thinking, Minitab, Tableau, SQL, R, Snowflake, Google Suite, Microsoft Office, Large Language Models (LLMs)
Responsibilities
Lead transformation teams from scoping to implementation; Mentor and develop a team of Process Associates and Managers; Evaluate and leverage AI-driven automation to modernize workflows; Partner with executive leadership to define and execute transformation initiatives; Oversee cross-functional end-to-end process redesigns; Deliver data-driven presentations and strategic roadmaps to C-suite; Lead change management strategies; Establish KPIs and governance models.
Seniority
Senior, hands-on IC with people management
