Senior Process Manager, Process Transformation
Core
Lead high-impact strategic transformation initiatives and manage a team of process improvement professionals to drive efficiency, mitigate risk, and enhance client experiences.
Role type
Senior Manager, Process Transformation
Builds
Enterprise-wide operational transformation portfolios and modernized workflows
Domain
Financial Services / Operational Excellence
Required skills
Strategic leadership, People management, Process optimization (Lean/Six Sigma), Change management, Data analytics, AI/automation integration, Cross-functional collaboration, Executive communication
Preferred skills
Six Sigma/Lean/Agile certification, Enterprise transformation experience, Data mining tools (Minitab/Tableau/SQL/R/Snowflake), AI/LLM implementation, Google/Microsoft Office Suite
Technologies
Lean, Six Sigma, Design Thinking, AI-driven automation, Generative AI, LLMs, Minitab, Tableau, SQL, R, Snowflake, Google Suite, Microsoft Office
Responsibilities
Lead transformation teams from scoping to implementation; Mentor and develop a team of Process Associates and Managers; Evaluate and leverage AI and advanced analytics to modernize workflows; Partner with executive leadership to define and execute transformation portfolios; Oversee cross-functional end-to-end process redesigns; Deliver data-driven presentations and strategic roadmaps to C-suite; Lead change management strategies; Establish KPIs and governance models to track business impact.
Seniority
Senior, hands-on IC with people management
