Sr Manager, Security Services- Global Workplace Services, Workplace and Retail Security
Core
Senior Manager leading physical security strategy, incident response, and risk mitigation for Capital One's retail branches and cafes across the US.
Role type
Senior Manager, Physical Security & Incident Response
Builds
Secure retail environments and safety programs for employees, contractors, and customers
Domain
Banking / Retail Security
Required skills
Physical security strategy, incident response management, risk mitigation, team leadership, stakeholder management, compliance management, vendor management, data analysis, law enforcement operations
Preferred skills
Security certifications (CPP/PSP), crisis management, training program development, security technology systems, project management, law enforcement relationships
Technologies
Access control, alarms, life safety devices, CCTV camera systems, Google suite products
Responsibilities
Design and lead teams to execute physical security controls and compliance programs; lead immediate response and recovery from security incidents; manage escalated and crisis situations; lead guard vendor relationships including governance and KPI oversight; review and analyze data to assess security trends; build partnerships with law enforcement and industry professionals; develop and prioritize training programs for associates.
Seniority
Senior, hands-on IC with strategic leadership
