CareerPlan

Senior Director, Product Management, Debit Customer Experiences

McLean, VA, USFull-time$245k–$336k2026-11-05 → 2026-11-11
Based in United StatesNo visa sponsorship

Core

Reimagining and driving innovative, sustainable debit customer experiences across the entire customer journey, from card activation to spend retention.

Role type

Senior Director, Product Management

Builds

Winning debit customer experiences and digital products for retail banking customers

Domain

Fintech / Retail Banking

Deliverable

product features

Required skills

Product Management, People Management, UX/Customer Needs Research, Cross-functional Leadership, Strategic Prioritization, Technology Strategy

Preferred skills

Fintech experience, Big Tech experience, Digital product strategy translation

Technologies

Digital platforms, Card activation systems, Customer engagement tools

Responsibilities

Partner with Design on UX research, work with tech teams on delivery, prioritize business drivers, lead cross-functional teams to solve customer problems, drive organizational alignment.

Seniority

Senior Director, hands-on leadership & strategy