Director, Product Management - Associate Experience: Workplace Experience Platform
Core
Own and evolve Capital One's Workplace Experience Platform to securely connect internal data and workflows to tools associates use daily, including intranet, Slack, and AI assistants.
Role type
Director, Product Management (Strategy & Team Leadership)
Builds
A governed, scalable grid for internal tools and AI models to plug into, plus adoption programs for One Place and mobile.
Domain
Enterprise Software / Internal Tools / Generative AI Integration
Deliverable
product features
Required skills
Strategic vision and roadmap definition, team leadership and mentoring, cross-functional alignment, governance protocol establishment, user enablement program design, stakeholder management with senior leadership
Preferred skills
Generative AI product expertise, agentic frameworks and LLM orchestration, long-term digital strategy, risk management, liaison between Product/Engineering/Data/ML teams
Technologies
One Place, Slack, Gemini, Claude, AI assistants
Responsibilities
Define and steward the end-to-end Workplace Experience Platform strategy across a three-phase roadmap, direct a team focused on driving business value, champion Intranet Web and Mobile adoption through enablement programs, work across lines of business to establish governance protocols and consolidate AI initiatives
Seniority
Director, hands-on IC with team leadership